Members

Once your account has been upgraded to the Kiter Premium, you can access the content from your account on the IKO website or on the IKO app (Android or IOS).The Kiter Premium content has been designed to be better enjoyed on your mobile device (note that the Handbooks series are only accessible on the IKO app).

IKO is constantly making sure that all its educational content is aligned with the highest and latest quality standards. If needed, we will update the content accordingly and all the Kiter Premium members will be notified. When new content is published for the Kiter Premium, it generally first appears in English and shortly after follow the multi-languages translations in French, Spanish, Italian, Portuguese and German.  

To cancel the automatic renewal at the end of your current billing period, login to your IKO website account, choose the “My Profile” tab and click on “Edit”. On that page, you can slide the green switch button so it turns to red to deactivate the recurring payment. Alternatively, you can deactivate the payment directly from your Paypal account.

The Kiter Premium is subscription-based, which means it will not expire until you cancel the recurring payment on PayPal or on your IKO profile. If you cancel your subscription, you will lose access to the Premium content at the end of your current billing period.

If you leave your membership expired for more than 2 years, you will have to attend an Instructor Reinstatement Course (IRC) to be reactivated. 

If you leave your membership expired for more than 12 months, you will have to pass an online exam corresponding to your certification level with a score higher than 80% to be able to renew.

From the day that your membership expires, you are no longer recognized as an IKO Instructor which means that you lose your license to teach and all the benefits associated with being a member of IKO including insurance coverage..

Next time that you renew your membership, choose “Automatic renewal with Paypal”. This will enable a recurring payment every year on your expiry date. Make sure that your Paypal account has funds.

First, check your junk folder to see if the email was marked as spam. If it’s not there, ensure that you are using the same email you provided to your Instructor for certification, as your certification is linked to that email. If not, your Instructor may not have certified you yet.

No! If you already have an account, make sure to give your Instructor the same email address that you used to create your IKO account. Your certification is always tied to your email address, make sure you always use the same.