Will there be new content added to the Kiter Premium?
IKO is constantly making sure that all its educational content is aligned with the highest and latest quality standards. If needed, we will update the content accordingly and all the Kiter Premium members will be notified. When new content is published for the Kiter Premium, it generally first appears in English and shortly after follow the multi-languages translations in French, Spanish, Italian, Portuguese and German.
What happens if I want to renew after 2 years of being expired?
If you leave your membership expired for more than 2 years, you will have to attend an Instructor Reinstatement Course (IRC) to be reactivated.
What happens if I renew after 12 months of being expired?
If you leave your membership expired for more than 12 months, you will have to pass an online exam corresponding to your certification level with a score higher than 80% to be able to renew.
What happens if my membership expires?
From the day that your membership expires, you are no longer recognized as an IKO Instructor which means that you lose your license to teach and all the benefits associated with being a member of IKO including insurance coverage..
Why did I not receive a physical member card?
The kiter member cards have been discontinued in favor of the public profile, which enables more control over quality and ensures that all Instructors now certify their students online. Also, it prevents the risk of losing the card and makes it more eco-friendly!
Why haven’t I received the email to activate my account?
First, check your junk folder to see if the email was marked as spam. If it’s not there, ensure that you are using the same email you provided to your Instructor for certification, as your certification is linked to that email. If not, your Instructor may not have certified you yet. Request your Certification
I already have an IKO account, do I need to create a new one?
No! If you already have an account, make sure to give your Instructor the same email address that you used to create your IKO account. Your certification is always tied to your email address, make sure you always use the same.
How can I leave my feedback for the course?
When activating your account, you will be invited to leave feedback for your Instructor, the school and the lessons. If you missed that step, you can always leave feedback by going in your IKO account, click on the details icon of your certification and then on the "Leave your feedback" button.
What happens if I fail my Pro Course?
If you failed the Pro course (ATC or ITC), it means that you did not meet the requirements to pass the course and that you are not ready to follow an internship yet. This decision is final and up to the Assistant Trainer's or Examiner's judgement with confirmation of the Training Department for special cases. Note that none of the fees are refundable.