Can I renew or upgrade my membership plan before my expiry date to get insured?
Yes, you can renew or upgrade your plan before the expiry day to get insured.
When are my students or clients insured?
They are insured as soon as you have enrolled them either with Basic, Plus or Premium Kiter Membership from the Student Registration Form.
Will I receive a plastic card with my credentials on, or will it be 100% digital?
Your IKO membership is proof of your enrolment in the insurance plan. You will not receive a separate insurance card or digital certificate.
Am I covered by insurance if I break someone's kite/board?
Yes, you are covered for material damage, subject to an excess of 250 Euros. If a third party files a claim against you for compensation, contact IKO Support to assist you with your claim.
Can I cumulate/add together compensation from both the recreational third party liability insurance and personal accident insurance?
No, the third-party insurance is to compensate others. The personal accident policy applies to yourself.
What if I break my leg while kitesurfing or while working?
Medical expenses are not covered under this insurance. You should use your health insurance if you have any. However, if your injury results in permanent partial or total disability as listed in the policy, you may file a claim for compensation.
What do I do if I have an accident with another person and they need to go to hospital?
If you are responsible for an accident involving a third party, then you must submit a claim so the insurance company can reimburse the other person.
Does the professional third party liability insurance cover me in case of third party property damage and/or injury, or requires hospitalization, just in case someone gets hurt during my lesson?
Yes, contact the IKO support in this case to assist you with your claim.
Will I be covered by insurance if I am competing in a competition?
Yes, if your membership is valid, you are covered during competitions. The competition must be recognized by a local, national, or international organization.
What is the maximum/minimum age limit with this policy?
Minimum age is 12 years old and maximum age is 65 years old.