Can I renew my membership by bank transfer?
We currently do not accept payment by bank transfer. Please contact support if this is the only payment method you can use.
Will I receive a plastic card with my credentials on, or will it be 100% digital?
Your IKO membership is proof of your enrolment in the insurance plan. You will not receive a separate insurance card or digital certificate.
How can I cancel my subscription?
To cancel your subscription, go to the billing page in your profile.
What happens if I want to renew after 2 years of being expired?
If you leave your membership expired for more than 2 years, you will have to attend an Instructor Reinstatement Course (IRC) to be reactivated.
Which payment methods can I use to renew?
You can pay with a credit card or PayPal.
When does my membership expire?
All memberships are subscription-based and remain active until you choose to cancel them through your IKO profile.
If you cancel your subscription, your benefits will continue until the end of your current billing period, after which they will be deactivated.
What happens if I renew after 12 months of being expired?
If you leave your membership expired for more than 12 months, you will have to pass an online exam corresponding to your certification level with a score higher than 80% to be able to renew.
What happens if my membership expires?
From the day that your membership expires, you are no longer recognized as an IKO Instructor which means that you lose your license to teach and all the benefits associated with being a member of IKO including insurance coverage..
Where can I view the eCourses offered for Instructors?
You are able to view all online courses along with descriptions and training hours by going to the Ecourses Page. Please note that some courses are only open to Instructors of a certain level.