How do I renew my membership?
At the end of your membership period, log into your account and click "Renew / Upgrade" then pay your annual membership fee.
Can I renew my membership by bank transfer?
Find below the payment information to renew via Wise:
TransferWise EUR Bank code (SWIFT / BIC): TRWIBEB1XXX IBAN (to receive EUR from the EU only): BE90 9670 4426 7732 Account Holder: International Kiteboarding Organization, S.R.L. Address: TransferWise Europe SA, Square de Meeûs 38 bte 40, Brussels, 1000, Belgium
TransferWise USD Account Holder: International Kiteboarding Organization, S.R.L. Account Number: 8310019794 SWIFT/BIC: CMFGUS33 Bank Address: TransferWise, 19 W 24th Street, New York, NY 10010 , United States
Why am I denied access to some areas on the IKO Website?
Some web pages and information are specifically accessible to some members or schools after login.
To learn more about membership and school plans, click below to read the information that corresponds to your needs:
Will I receive a plastic card with my credentials on, or will it be 100% digital?
Your IKO membership is proof of your enrolment in the insurance plan. You will not receive a separate insurance card or digital certificate.
Can I learn to kite with the Kiter membership?
The Kiter membership is designed as a facilitator to help you through your learning of kiteboarding and enhance your lessons with an IKO Instructor. In no way can the Kiter membership or any of the online educational content replace the essential hands-on training and services you will receive at one of our IKO Centers to learn and experience kiteboarding with confidence.
I upgraded, where can I access the content?
Once your account has been upgraded to the Kiter Premium, you can access the content from your account on the IKO website or on the IKO app (Android or IOS).The Kiter Premium content has been designed to be better enjoyed on your mobile device (note that the Handbooks series are only accessible on the IKO app).
Will there be new content added to the Kiter Premium?
IKO is constantly making sure that all its educational content is aligned with the highest and latest quality standards. If needed, we will update the content accordingly and all the Kiter Premium members will be notified. When new content is published for the Kiter Premium, it generally first appears in English and shortly after follow the multi-languages translations in French, Spanish, Italian, Portuguese and German.
How can I cancel the recurring payment?
To cancel the automatic renewal at the end of your current billing period, login to your IKO website account, choose the “My Profile” tab and click on “Edit”. On that page, you can slide the green switch button so it turns to red to deactivate the recurring payment. Alternatively, you can deactivate the payment directly from your Paypal account.
When does my Kiter Premium membership expire?
The Kiter Premium is subscription-based, which means it will not expire until you cancel the recurring payment on PayPal or on your IKO profile. If you cancel your subscription, you will lose access to the Premium content at the end of your current billing period.
How can I set up an automatic renewal?
Next time that you renew your membership, choose “Automatic renewal with Paypal”. This will enable a recurring payment every year on your expiry date. Make sure that your Paypal account has funds.