Will I receive a plastic card with my credentials on, or will it be 100% digital?
Your IKO membership is proof of your enrolment in the insurance plan. You will not receive a separate insurance card or digital certificate.
Can I learn to kite with the Kiter membership?
The Kiter membership is designed as a facilitator to help you through your learning of kiteboarding and enhance your lessons with an IKO Instructor. In no way can the Kiter membership or any of the online educational content replace the essential hands-on training and services you will receive at one of our IKO Centers to learn and experience kiteboarding with confidence.
I upgraded, where can I access the content?
Once your account has been upgraded to the Kiter Premium, you can access the content from your account on the IKO website or on the IKO app (Android or IOS).The Kiter Premium content has been designed to be better enjoyed on your mobile device (note that the Handbooks series are only accessible on the IKO app).
Will there be new content added to the Kiter Premium?
IKO is constantly making sure that all its educational content is aligned with the highest and latest quality standards. If needed, we will update the content accordingly and all the Kiter Premium members will be notified. When new content is published for the Kiter Premium, it generally first appears in English and shortly after follow the multi-languages translations in French, Spanish, Italian, Portuguese and German.
How can I cancel the recurring payment?
To cancel the automatic renewal at the end of your current billing period, login to your IKO website account, choose the “My Profile” tab and click on “Edit”. On that page, you can slide the green switch button so it turns to red to deactivate the recurring payment. Alternatively, you can deactivate the payment directly from your Paypal account.
Which payment methods can I use to renew?
You can pay with a credit card or PayPal.
When does my membership expire?
All memberships are subscription-based and remain active until you choose to cancel them through your IKO profile.
If you cancel your subscription, your benefits will continue until the end of your current billing period, after which they will be deactivated.
I already have an IKO account, do I need to create a new one?
No! If you already have an account, make sure to give your Instructor the same email address that you used to create your IKO account. Your certification is always tied to your email address, make sure you always use the same.
How can I benefit from the exclusive one-time offer on the kiter membership?
When activating your account, you will be offered an exclusive offer to subscribe to a kiter membership plan to boost your kiteboarding progression, which allows you access to IKO exclusive insurance coverage, learn from the eBooks series, watch kiteboarding videos and learn from our eCourses. Upgrade your membership within the next 7 days following your certification and unlock a fantastic 25% discount on any Kiter Membership package.