There is a mistake on my certification
When activating your account and providing feedback to your instructor, you have the option to confirm or reject the information about your certification.
If you reject any information, the IKO Quality Department will contact you to ensure your certification is updated.
Why haven’t I received the email to activate my account?
First, check your junk folder to see if the email was marked as spam. If it’s not there, ensure that you are using the same email you provided to your Instructor for certification, as your certification is linked to that email. If not, your Instructor may not have certified you yet. Request your Certification
My Instructor has not certified me yet
If you have not received the email to activate your account within 48 hours after the end of your last session, you can request your certification from the IKO website. To do so, create an IKO account using the same email that you gave to your Instructor for the certification. Then, log in to your account and click on the button "Request my certification".
What happens if I fail my Pro Course?
If you failed the Pro course (ATC or ITC), it means that you did not meet the requirements to pass the course and that you are not ready to follow an internship yet. This decision is final and up to the Assistant Trainer's or Examiner's judgement with confirmation of the Training Department for special cases. Note that none of the fees are refundable.
How do I learn to kite board?
If you are looking to learn kiteboarding, it is best to find a certified school with certified instructors working. Kitesurfing is an extreme sport with a technical aspect. It can be extremely dangerous if you do not know what you are doing. Learning at an IKO Center with IKO Certified Instructors will ensure a safe and complete training.
Are kiteboarding lessons necessary?
Yes, absolutely. Kiteboarding is an extreme sport with a technical learning curve. Similar to scuba diving or flying a paraglider, you don’t want to take unnecessary risks while learning and get hurt. Many of the techniques are counter-intuitive and best learned with a professional instructor. Lessons will shorten your learning time and keep you much safer in the process of becoming an independent kiteboarder.
What can I do to become an Assistant?
To become an Assistant you need to check the prerequisites for the course and then look for an ATC in the Training Calendar.
How can I complete internship hours?
Candidates with internship have the option to continue their training alongside an Instructor Level 2 or higher until they reach a satisfactory level. Look for the Internship Guide in the files section of your profile.
What score do I need to pass an online exam?
To pass online exams, more than 70% of the questions must be answered correctly. Once you achieve this score, the IKO administration will be notified and we will change your status to “passed” immediately. You have three chances to pass every exam.